Digital Marketing Account Manager

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Digital Marketing Account Manager

Job Type: Full-time, Permanent

Summary

We’re currently looking for an Account Manager with 2+ years of digital marketing experience to work in our Winnipeg office. This strategic role involves building client relationships through regular, proactive, and value-added communication. You will oversee campaign execution to ensure alignment with client objectives, acting as both an account manager and a project manager. This includes driving account strategy, managing campaigns, and leading team development.

Candidates should be familiar with all aspects of online marketing and be able to show a track record of successful outcomes in account management, digital marketing strategy, and performance.

Main Duties & Responsibilities

RESPONSIBILITIES

Oversee and monitor ongoing digital marketing campaigns to ensure they align with client goals and expectations.
Act as a project manager, coordinating internal teams to ensure timely and effective execution of campaigns.
Interface with clients to report on performance, determine their digital marketing strategy, discuss future opportunities, and address any questions or concerns.
Develop best-in-class digital marketing solutions for clients based on their goals and objectives.
Drive and deliver flawless client service by maintaining exceptional relationships with key decision-makers.
Account direction and management, including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables.
Prepare for and attend all client and internal meetings, present reports, and maintain daily communication with clients.
Research and pursue opportunities for client growth.
Create proposals, presentations, and monthly reports.
Assist with research and presentations for new business development as necessary.
Embrace thought leadership by staying up-to-date on industry news, technology trends, and best practices.

Required Knowledge & Skills

THE IDEAL CANDIDATE

A solid understanding of the dynamic interactive marketing industry (marketing principles, web development, measurement and analytics, internet technology, UI/UX, content strategy, etc.) with the ability to “connect the dots” across channels and touchpoints.
Experience in project management with the ability to coordinate teams and manage multiple projects effectively.
An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering, and positive attitude.
Takes initiative to innovate and solve problems without direct supervision.
Strong analytical skills and business acumen, along with the ability to be detail- and deadline-oriented while managing multiple projects.
Ability to integrate and analyze data from all forms of online media—including paid search, organic search, display, email, social media—to make decisions, optimize accounts, and accomplish clients’ high-level goals.
Solid understanding of UI/UX, including best practices, tools, conversion rate optimization, A/B and multivariate testing.
Exceptional written and verbal communication skills.

Required Education & Experience

2+ years of digital marketing experience
Direct experience with PPC, SEO, social media advertising strategy and execution.
A proven track record of account management experience
Experience in project management and overseeing campaign execution.
Working knowledge of Google Analytics, Google Ads, Google Docs product suite
Agency Experience is not required but is an asset

Additional Hiring Information

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

To apply click on the Apply Now button below and you will be redirected to our online one way interview platform in which we will prompt you with a few questions that you can record video answers.

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